Wildlife Removal Questions & Answers
Understand how Louisville Wildlife Control handles service requests, scope, and prevention before you book. These are general answers; the animal and property determine the right response.
Common service questions
Is Louisville Wildlife Control a government service?
No. Louisville Wildlife Control is an independent wildlife removal and management company. We serve Louisville Metro and Jefferson County and provide quotes before work begins.
Which wildlife do you handle?
Our 22 species categories include raccoons, squirrels, bats, opossums, skunks, groundhogs, snakes, birds, deer, coyotes, foxes, bobcats, beavers, moles, voles, chipmunks, mice, rats, muskrats, turtles, weasels and mink, and woodpeckers. The appropriate service depends on the conflict, species protections, and site conditions.
Are you available 24/7?
Yes. We are available nights, weekends, and holidays. Actual arrival and work timing depend on urgency, species, location, weather, access, and current call volume. Some species cannot be excluded immediately because of young or legal restrictions.
Does an online report confirm an appointment?
No. A submitted report asks the team to contact you about the situation. It is not a confirmed booking or immediate dispatch. Call (502) 789-7397 for urgent wildlife assistance.
How much does service cost?
Pricing depends on species, access, work required, materials, and repeat visits. Inspection, removal, exclusion, cleanup, after-hours service, and travel may be separate charges. Ask what is included in the quote before approving work.
Do you provide free inspections?
Do not assume an inspection is free. Confirm the inspection charge and whether it is applied toward approved work when scheduling.
What is the difference between removal and exclusion?
Removal addresses the current animal or occupancy. Exclusion protects appropriate openings or shelter areas after animals are out. A quote should identify whether both tasks are included.
Can you remove wildlife from an attic?
Yes. We assess the species, access routes, and occupancy before planning removal or exclusion. Young animals, concealed spaces, and protected-species rules can affect the method and timing.
Should I seal an opening while I wait?
No. An occupied opening can lead to adults or dependent young inside. Sealing it before assessment may trap wildlife or redirect movement into another part of the building.
Do you always relocate wildlife?
No. Relocation is not appropriate or permitted for every species and situation. Exclusion, deterrents, habitat changes, or permitted control may be more suitable. The response is assessed case by case.
Can bats be excluded at any time of year?
No. Flightless young, species protections, and weather affect timing. Maternity-colony exclusion in Kentucky should wait until after August 15 and until young can leave. A site-specific assessment is needed rather than relying on a date alone.
Can an active bird nest be removed?
It depends on the species, nest status, and applicable protections. Many native birds and active nests are protected. Work may need to wait or require authorization before it can proceed.
What should I do if I find a snake inside?
Keep people away and do not approach or attempt capture. If safe without approaching it, limit access to the room. Call (502) 789-7397 with the location and last observed movement.
Can I clean droppings with a vacuum?
Do not vacuum or sweep dry rodent droppings because this can spread contaminated dust. Keep the area undisturbed and arrange assessment for extensive or unknown wildlife contamination.
What information should I provide?
Share your exact address, phone number, species if known, where activity occurs, how long it has continued, and any safety or access concerns. Photos are optional and should be taken only from a safe distance.
Do I need to be at the property?
Someone usually needs to authorize work, provide access, and discuss the situation. Property managers and other authorized contacts can discuss alternative arrangements with the team before the visit.
Do you serve addresses outside Jefferson County?
Our primary coverage is Louisville Metro and Jefferson County. Call with the exact address to confirm any service outside that area and possible travel charges.
What warranty applies?
Our terms describe a one-year warranty for wildlife exclusion work. New entry into untreated areas, customer-caused damage, and acts of nature are excluded. Confirm the scope and terms for the particular project.